VoIP Detective interfaces with your existing Cisco Call Manager phone system, providing easy to understand call related analytics. It will enable individuals at every level of your organization to run call reports quickly and easily.
Lite (as in free) version
Download a copy of VoIP Detective today for free. The lite version has no expiration (use it forever), and once you find that you love it, upgrading to VoIP Detective Pro is as easy as dropping in a new license key.
Sales managers love us
No other product on the market makes it as easy for managers to see details about the their team’s calls. VoIP Detective Pro can email out summary as well as detailed information on a recurring basis. Plus, ad-hoc reports are just a few clicks away.
Easy to implement
Download the VoIP Detective virtual machine, deploy it in your existing VMware environment, and tell Call Manager to send call records it’s way. That’s all there is to getting up and running.
We Do The Best For Our Clients
VoIP Detective has been a labor of love for the last 6 years, with thousands of hours going into the development. This software package is designed to not only allow administrators to detailed information about successful and error calls, trunk usage, and call reports, but also to allow end users to pull call reports on themselves as well as team members the administrator authorizes.
Ease of use 95%
VoIP Detective was designed from the ground up to be an easy to use, easy to deploy call accounting system.
Power to the Admins
Full reporting on all calls through your system Search for patterns, such as 911 View technical details of each call (MOS, loss, jitter) Show call details such as originating device, destination device and error codes
Put the manage back in manager
Managers can be assigned end users that they are able to pull call records on. View inbound and outbound calls for each person. See inbound calls that were missed and went to voicemail. Managers can view their entire team in one report, or each individual person.
End users love it
End users register for their own account and can pull reports on calls into and out of their extensions. Export data to excel.
Designed for Cisco Callmanager
This system was designed from the ground up for Cisco Callmanager (CUCM) systems. Add VoIP Detective as a billing server inside of Call Manager and you’re up and running.
VoIP Detective is a pre-built virtual machine, so deployment is easy. There is no need for any additional licensing, or server builds.
One click upgrades
VoIP Detective is under active development, with upgrades coming frequently. Update to the latest version with one click in your admin panel.
What our customers say
“VoIP Detective is simple to deploy, gives us the reports our managers need, and helps us isolate issues with our telco in a timely manner. For our use case, it’s been perfect so far, and continues to improve.”
“If you use CUCM’s CDR search tool for troubleshooting, VoIP Detective will make you wonder how you ever managed without it. I use it daily to troubleshoot and also as a SIP Trunk utilization monitoring tool. The software is rock solid and the customer service is outstanding.”
“VoIPDetective is an awesome automated tool which is easy to setup and and simple to use. It gives power to the admins and management team to get the CDR report in just few clicks with beautiful graphical representations.”
The team behind VoIP Detective is small, but highly skilled
Terry - Founder & CEO
After seeing a need for affordable VoIP solutions in the work place, Terry began to develop a program himself that ultimately surpassed what competitor’s we’re providing. Since then, Terry has become the primary developer for VoIP Detective as well as the founder. Being a Cisco Certified Network Professional (CCNP Collaboration), Terry knows the intricacies of Cisco’s voice platforms. Having been a Unified Communications Engineer for 10+ years, he knows how difficult it can be to find tools that provide the data and ease of use that the industry needs.
Erin - Customer Care Manager
Erin spent over a decade in sales and marketing in the healthcare field. She takes with her a love of helping others and organizational skills that might have been (totally were) lacking in VoIP Detective prior to her arrival. As our Customer Care Manager, she acts as a liaison between customers and the VoIP Detective engineering team. She enjoys interacting with customers and building a lasting relationship. In her spare time, Erin loves to hit the beach with her family, is part of a fundraising group for her local children’s hospital and loves to swim. Please contact her if you need any information or have questions about VoIP Detective. She is always happy to help.
VoIP Detective is available in Lite version and a Pro version. Upgrading from the Lite version to Pro is as easy as installing a new license key.
$free / one time
No expiration or time limit
Imports new records every hour
Stores 7 days worth of call data (older data is overwritten).
No limit to the number of users, managers and administrators you can create