This video gives you a high level overview of VoIP Detective.

End User Experience

We go over what to expect when a normal end user logs into VoIP Detective, and how to pull call reports on yourself.

Manager Experience

Get a feeling for what a manager sees as they pull reports on themselves and the staff assigned to them.

Admin Search Overview

We show some of the power of VoIP Detective by pulling reports on anything within your Call Manager system.

Scheduled Reports

Discover how to easily schedule call detail reports to be emailed to you whenever you’d like.

CUBE Analytics

VoIP Detective PRO offers the ability to read CUBE CDRs, and report on calls that traverse your CUBE gateway.

Endpoint Utilization

See the last time each device in your CUCM made a call. This will allow you to locate unused devices.

System Administration

In this video we go over various aspects of administering your VoIP Detective system, and what it can do for you.

Technical Details

Learn the technical requirements of VoIP Detective.

Lite vs Pro

Find out the differences between VoIP Detective free and Pro, including the benefits of going Pro.


Summarize the strengths of VoIP Detective

Installation on VMware

This video shows how to install the VoIP Detective virtual machine onto a VMware platform. We go over downloading VoIP Detective, the free Cisco Call Manager reporting platform, and installing it onto your VMware ESXi server.