VoIP Detective, Author at VoIP Detective

VoIP Detective – 0.978

Celebrate the new year with a new VoIP Detective release! Version 0.978 of the best Cisco Call Manager reporting tool brings a number of new features an bug fixes. With this version of VoIP Detective, Pro users will be able to export 100,000 records directly into XLSX or CSV files. Want to have a manager that can report on all calls in your organization, but not have the ability to modify the configuration of the system? Look no farther and the new Global Managers feature.

: Users, Managers, Global Managers and Administrators allow different levels of access.

bugs fixed:6

features added:9

new – Global managers – These can pull reports on any number, but cannot change the system configuration
new – Redesign of the export system. Pro users are now able to export 100,000 records to XLSX & CSV
new – Admin notification on licensing issues
new – Enable / Disable email on a global level
new – Emergency call log added
new – Updates to the restore process
new – Admin panel and system status pages now display license information
new – Admin search based on calling number – this means you can search for only calls from internal extensions
new – Error handling when importing very large amounts of records
fix – export functions did not honor timezone selection, causing exported data to be shown in system default time.
fix – missing language key on troubleshooting page
fix – formatting error on main search page
fix – deleting managers cleans up reporting associations
fix – report exports showed unix timestamp instead of proper date
fix – team export had inbound calls mislabeled

changelog CUCM export, Export System, Global Manager

VoIP Detective – 0.963

The VoIP Detective Fall 2019 Update is here! Version 0.963 introduces a number of new features. Once updated, you will be able to export reports in PDF, Excel, and CSV formats. Another huge addition is the availability of a CMC (client matter code) search.

: Reports can be exported as CSV, PDF, or XLXS

: Client matter code search is now available for PRO users

: Client matter code search is now available for PRO users

bugs fixed:3
features added:5

new – PRO users can now export all reports to XLXS, PDF, and CSV
new – Support for https (using self signed certificates)
new – Client matter code search (pro only)
new – More troubleshooting information to help smooth out any bumps
new – More system information on the System Status page
fix – 0 duration calls would not actually show 0 seconds
fix – Inbound call report had a bug in the call numbering
fix – In certain instances, logging out could redirect to a broken page
update – Update system updated from version 1.6.3 to 1.7
update – License system updated from version 2.6 to 2.6.2
update – OS incremented to 1.5 – Centos 7.7 & new partition sizing

changelog client matter code, CMC, CSV, Ecxel, PDF, XLSX

VoIP Detective – 0.950

Introducing VoIP Detective version 0.950. This version introduces a number of features aimed at pulling more data from your call records.

bugs fixed:2

features added:9

new – Support for proxy servers when connecting to the internet
new – Easily change the time period from the search page. No need to go back to the main search window to report on different dates
new – Admin and inbound call reports give information about each call leg (each part of the call) – Pro only
new – Admins can now search for multiple gateways at the same time on the gateway usage report >/li>
new – More information added to the initial setup interview
new – Admins can search for conference bridge usage
new – More information about inbound calls with multiple legs (i.e. call flow for conference / transferred calls)
new – Call import records data about conference / transfer
new – New troubleshooting page where Admins can gather information for support
new – Support for multiple voicemail pilots
fix – Adding new devices to the gateway utilization search broke history when search for all devices
fix – Error that cause emergency alerts to trigger when the emergency number is 0000 and a user dialed 0

changelog

VoIP Detective – 0.940

new – Admins can run team reports as specific managers
new – Team reports allow you to drill down for detailed information
new – Admins can manually add end users
new – Nightly maintenance information added to log files
new – Reworking of cron system to allow very large databases (prevents timing out when processing large database)
fix – change to licensing and update servers
fix – Fixed navbar bug in Internet Explorer
fix – XLS export was broken
fix – Error in user management for very long extensions
fix – Increased accuracy in gateway utilization reports
OS incremented to 1.4 – added error log

changelog

VoIP Detective – 0.920

new – (Pro Only) Added ability to for admin to search by originating or destination ip address
new – (Pro Only) Gateway utilization search can show peak utilization of gateways. Graph the usage of:
- gateways
- conference bridges
- voicemail pilots
- CTI Ports (used for call centers)
new – Ability to search for calls by the day / hour / minute on all reports
new – Added more CMR data to admin reports
new – Email to admin if no call records received in the last 24 hours
new – More database optimization to reduce size and increase speed
fix – Error in nightly admin email
fix – Error in admin search when looking for very large datasets
fix – Error in inbound call report (userid would only show on the first page of results
OS incremented to 1.3 – additional log rotations

changelog

VoIP Detective 0.910

bugfix – Fixed issue with uninstalling licensing
bugfix – Modifiy the voiceMailPilot to allow long entries
feature – Added help system with contextual support. Clicking help on a page will provide assistance for that specific page.
feature – Added more information to the admin dashboard
feature – Added ability to refresh logs
feature – Added more style customization
feature – Added the ability to hide the remote location (which US state the external call translates to)
feature – Converted tables to InnoDB to allow row level locking
feature – Added MD5 information to the backup section
feature (Pro only) – Inbound call report shows final destination of call.

changelog

VoIP Detective – 0.900

bugfix – fixed bug in admin-search when searching multiple pages
bugfix – fixed call count on team search page
bugfix – fixed issue with the update system that prevented sql file updates
bugfix – fixed total usage pages (call counts were off)
bugfix – expanded cdr import functionality and added debugging
feature – optimized search queries
feature – added dial plan information to allow classification of outbound calls (internal, local, long distance)
feature – added phone owner (when searching for calls on a shared line)
feature – added pagination to admin search
feature – added additional fields to admin-search excel export
feature – OS version introduced

changelog